SHIPPING: Visual Golf will email you a shipping notice confirming that the membership or prepaid round has shipped and is on-route to you; the notice is our acceptance of your order. Items that require shipping will be sent within 3 days of purchase.
You may contact us at:
Customer Support Dept.
2682 Slough Street
Mississauga, Ontario L4T 1G3
Memberships or rounds of golf purchased on our Web Site will be deemed to be accepted only if and when we send an acceptance notice email to your email address. That acceptance notice email constitutes our acceptance of your order and forms a legally binding contract with Visual Golf.
The total price of your order will be charged to your credit card when our acceptance notice email has been sent to your email address. If you wish to cancel an order, you may request a cancellation by logging into your account and cancelling your order or by calling 613-324-0589.
However, we may not receive and process your cancellation request before we accept and ship your order, in which case your cancellation request may not be effective. If for any reason you are not completely satisfied with a product you have purchased, we will gladly give you a full refund under the terms and conditions in our Refund police.
We rely on the information you provide through the Web Site, including registration information (name and email address), payment information (credit card numbers and expiration dates), and transaction-related information, which must be true, accurate, current and complete.
Like most website operators, Visual Golf collects non-personally-identifying information of the sort that web browsers and servers typically make available, such as the browser type, language preference, referring site, and the date and time of each visitor request. Visual Golf’s purpose in collecting non-personally identifying information is to better understand how Visual Golf’s visitors use its website. From time to time, Visual Golf may release non-personally-identifying information in the aggregate, e.g., by publishing a report on trends in the usage of its website.
Certain visitors to Visual Golf’s websites choose to interact with Visual Golf in ways that require Visual Golf to gather personally-identifying information. The amount and type of information that Visual Golf gathers depends on the nature of the interaction. For example, we ask visitors who sign up for tee time reservations to provide a username, phone number, address and email address. This enables Visual Golf or the golf course to contact the user in the event of a change to a booking. Visual Golf only shares the users name, phone number and email address with the golf course that has been booked. Those who engage in transactions with Visual Golf by purchasing a product or service are asked to provide additional information, including as necessary the personal and financial information required to process those transactions. In each case, Visual Golf collects such information only insofar as is necessary or appropriate to fulfill the purpose of the visitor’s interaction with Visual Golf. Visual Golf does not disclose personally-identifying information other than as described below. And members can always refuse to supply personally-identifying information, with the caveat that it may prevent them from engaging in certain website-related activities.
Visual Golf may collect statistics about the behavior of visitors to its websites. For instance, Visual Golf may monitor the most popular internet booked courses. Visual Golf may display this information publicly or provide it to others. However, Visual Golf does not disclose personally-identifying information other than as described below.
Visual Golf discloses potentially personally-identifying and personally-identifying information only to those of its employees, contractors and affiliated organizations that (i) need to know that information in order to process it on Visual Golf’s behalf or to provide services available at Visual Golf’s websites, and (ii) that have agreed not to disclose it to others. Some of those employees, contractors and affiliated organizations may be located outside of your home country; by using Visual Golf’s websites, you consent to the transfer of such information to them. Visual Golf will not rent or sell potentially personally-identifying and personally-identifying information to anyone. Other than to its employees, contractors and affiliated organizations, as described above, Visual Golf discloses potentially personally-identifying and personally-identifying information only in response to a subpoena, court order or other governmental request, or when Visual Golf believes in good faith that disclosure is reasonably necessary to protect the property or rights of Visual Golf’s, third parties or the public at large. If you are a registered user of a Visual Golf website and have supplied your email address, Visual Golf may occasionally send you an email to tell you about new features, solicit your feedback, or just keep you up to date with what’s going on with Visual Golf and our products. We primarily use our various product blogs to communicate this type of information, so we expect to keep this type of email to a minimum. The user email address can also be added to OttawaGolf’s information email list. This is an opt in option on sign-up. Visual Golf takes all measures reasonably necessary to protect against the unauthorized access, use, alteration or destruction of potentially personally-identifying and personally-identifying information.
If Visual Golf, or substantially all of its assets were acquired, or in the unlikely event that Visual Golf goes out of business or enters bankruptcy, user information would be one of the assets that is transferred or acquired by a third party. You acknowledge that such transfers may occur, and that any acquirer of Visual Golf may continue to use your personal information as set forth in this policy.
Visual golf is a Canadian company specializing in golf course management solutions. Providing real-time internet bookings, instant management information anyway, anytime. Manage the course by gaining control of the business with our integrated Tee-sheet, POS, video security, member’s accounts and rewards, employee tracking and extensive reports.
Our company is dedicated to delivering software and products of unsurpassed quality. We are committed to working with our clients to continuously enhance the product, to meet your growing requirements, and provide an unmatched level of support.
Visual Golf, works to deliver solutions, not promises, in the spirit of innovation, dedication and excellence. We understand that our clients are our future and we embrace the challenges of meeting your needs. We are determined to succeed in our goals, and we will do so based on the success of our clients.
Today's competitive environment requires complete control of your business. Managing a single course, or many courses mandates timely information to guide your management decisions.
he comprehensive management system integrates software solutions from the experts in their fields. Providing continuous enhancements in all areas. The system encompasses solutions from Visual Information Products (touch-screen Point Of Sale POS), InnQuest (RoomMaster 2000 Property Management and hotel operations), interactive video surveillance with text overlay, membership rewards program and customer relationship management (CRM) modules.